Our Policies
General Policies
In-Stock merchandise will be shipped within 1 to 4 days from date of order.
Shoppers will only be notified if something is no longer available. If an item is out of stock, the order will be filled as soon as item is ready, we will not cancel an order unless asked to do so by email or phone.
If we can save you money on shipping an alternative way we will pass those savings on to you.
We do not ship to PO Boxes. If you insist on shipping to a PO Box, you will be charged an additional $5.00 handling fee for this service.
We send out International Shipments in the quickest way possible, we may need to charge you slightly more up to actual shipping cost for larger or heavier shipments.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground 3-7 Days |
Express: |
UPS Second Day Air |
Overnite: |
UPS Next Day Air |
Shipping Charges |
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» Additional freight charges for international shipment: |
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» An additional $ 10.00 freight charge per order will be added for shipment to countries not shown above. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
VA |
5% |
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Order Cancellation Policies
Since orders are sometimes filled within hours of their receipt, it is very important that you contact us by phone as soon as you can to inform us not to fill the order.
If you would like to cancel an order, please contact us:
Telephone: (804) 861-2408 x212
Return Policies
Unused merchandise in its original packaging can be returned for a Store Credit.
All exchanges/returns must be requested within 7 days of receipt of order.
If you would like to make a return, contact us:
Telephone: (804) 861-2408 x212