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Our Policies


General Policies

In-Stock merchandise will be shipped within 1 to 4 days from date of order. Please note that Pamplin Park operates seasonally.

Shoppers will only be notified if something is no longer available.

If we can save you money on shipping an alternative way we will pass those savings on to you.

We send out International Shipments in the quickest way possible, but we are unable to ship international orders by next day or second day air.. We may need to charge you slightly more up to actual shipping cost for larger or heavier shipments. We will contact you with any problems/questions.



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:

USPS Ground 3-7 Days

Express:

USPS Express 1-3 Days


Shipping Charges

 Order Value 

Shipping Charges

  Standard 

  Express 

below $40.01 

$7.95 

$18.95 

from $40.01 to 60.00 

$8.95 

$19.95 

from $60.01 to 80.00 

$9.95 

$20.95 

from $80.01 to 100.00 

$11.95 

$22.95 

from $100.01 to 150.00 

$13.95 

$24.95 

from $150.01 to 200.00 

$15.95 

$26.95 

$200.01 and more  

$17.95 

$28.95 


 

» Additional freight charges for international shipment:

 
 

Canada

  $5.00

 

» An additional $ 10.00   freight charge per order will be added for shipment to countries not shown above.



Taxes

We collect state sales tax when the shipping address is in one of the following states:

 

State

Rate

      

VA

5%



Credit Cards Accepted

Please note that we accept American Express,  Discover,  Mastercard,  Visa.



Order Cancellation Policies

Since orders are sometimes filled within hours of their receipt, it is very important that you contact us by phone as soon as you can to inform us not to fill the order.

If you would like to cancel an order, please contact us:
Telephone: (804) 861-2408 x212



Return Policies

Unused merchandise in its original packaging can be returned for a Store Credit.
All exchanges/returns must be requested within 7 days of receipt of order.

If you would like to make a return, contact us:
Telephone: (804) 861-2408 x212



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